Firewall 9.0: Troubleshooting (EDU-330)

På dette kurset fra Palo Alto Networks får du "hands-on" erfaring med feilsøking på sikkerhet, nettverk, beskyttelse mot angrep, logging og rapporterings funksjoner. Dette er kurset hvor du lærer mange nyttige kommandoer for feilsøking.

In the Firewall Configuration and Management (EDU-210) training, students will learn everything about how to configure the Next-Generation FireWall, and this is all good if things are working, but what if they aren’t? This is what the Firewall Troubleshooting (EDU-330) course is all about — to give network security engineers the tools and techniques which they need to effectively troubleshoot any issues related to the Firewall or even to provide proof that the problem is not related to the FireWall. The FireWall Configuration and Management (EDU-210) course and at least 3-6 month of practical experience with the Palo Alto Networks Next-Generation FireWall are a recommended prerequisite to take this course.

Course datasheet  for the detailed agenda.

Knowing how to troubleshoot FireWall issues is critical as most services in an enterprise network depend on the communication flowing through it. In turn, this is also often the reason why the FireWall is being blamed for issues that it has nothing to do with.

The Next-Generation FireWall is very powerful when it comes to troubleshooting as it allows us to follow a packet step by step to determine if its dropped by the FireWall and why or simply provide prove that an issue is not caused by the FireWall at all.

In this course you will learn how to use all the troubleshooting tools and resources both on the GUI and CLI. The instructor will explain in depth the flow logic so you get to know the inner workings of the FireWall. In addition to communication, you will also learn how to troubleshoot system services including performance, certificate management and SSL Decryption, User-ID as well as GlobalProtect Remote Access and IPSEC VPN.

It is most effective to take this course once you have gained a solid level of practical experience, usually 2-3 month. However if you are facing a big project then its also highly beneficial to do this course right away after the FireWall: Configuration and Management (EDU-210) course as it gives you the necessary troubleshooting skills and tools to solve a lot of issues that you will most likely run into. 

Completion of this class will help participants develop an in-depth knowledge of how to troubleshoot visibility and control over applications, users, and content.

Course datasheet



Security Engineers, Security Administrators, Security Operations Specialists, Security Analysts, Network Engineers, and Support Staff


Kursets formål

  • Investigate networking issues using firewall tools including the CLI

  • Follow proven troubleshooting methodologies specific to individual features

  • Analyze advanced logs to resolve various real-life scenarios

  • Solve advanced, scenario-based challenges


  • Course level: Advanced
  • Course duration: 3 days
  • Course format: Lecture and hands-on labs
  • Platform support: Palo Alto Networks® next-generation enterprise firewalls running the PAN-OS® operating system
  • Language: Undervisning og dokumentasjon er på engelsk



Module 1: Tools and Resources

Module 2: CLI Primer

Module 3: Flow Logic

Module 4: Packet Captures

Module 5: Flow Basic

Module 6: System Services

Module 7: Host-Inbound Traffic

Module 8: Transit Traffic

Module 9: SSL Decryption

Module 10: User-ID

Module 11: GlobalProtect™

Module 12: Escalation and RMAs



Participants must complete the Firewall Essentials: Configuration and Management (EDU-210) course. Participants must have strong practical knowledge of routing and switching, IP addressing, and networksecurity concepts, and at least six months of on-the-job experience with Palo Alto Networks® firewalls.


For mer informasjon

Kontakt Kristin Eilertsen, mobil 99 55 77 19 eller



Praktisk informasjon

04.03 - 06.03
09:00 - 16.00
Sandstuveien 70, inngang F
0680 Oslo

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